Welcome to Kesya International Pvt. Ltd. We take immense pride in manufacturing and supplying high-quality industrial machinery (such as Paper Plate Machines, Chapati Making Machines, Cotton Wick Machines, Oil Expellers, and Packaging Equipment) to customers across India and internationally. This Shipping & Delivery Policy outlines our dispatch process, freight logistics, transit security, and estimated delivery timelines.

⏱️ Order Processing & Dispatch Timelines

All machine orders are subject to technical testing, quality control inspection, and secure industrial wooden crating before dispatch:

• Standard Stock Machines: Dispatched within 24 to 48 business hours after payment confirmation.
• Custom Heavy Industrial Machines: Dispatched within 3 to 7 business days depending on customization, voltage specs, and die configurations.
• Domestic Delivery Time: Typically delivered within 3 to 8 business days depending on the destination state and city.

🚛 Freight & Transport Logistics Partners

We partner with premier logistics networks across India (including VRL Logistics, GATI, Safexpress, TCI Freight, and verified local transport godowns) to ensure safe, damage-free delivery right to your city or nearest transport hub.

📦 Packaging & Transit Insurance

Every machine is wrapped with heavy-duty protective bubble wrap and secured inside reinforced wooden crates or steel frames to prevent transit damage. Transit insurance is available upon customer request for full peace of mind during long-distance transport.

📍 Tracking & Delivery Assistance

Once your machinery order is dispatched, our dispatch team will share your Lorry Receipt (LR) copy, transport consignment tracking number, and driver contact number directly via WhatsApp and Email so you can monitor your shipment progress in real time.

📞 Logistics & Delivery Support Contact

If you have any questions regarding freight charges, transport hub collection, or shipment status, please reach out to our logistics team: